Health Services Union NSW

call 1300-478-679

Member Service Centre

The HSU Member Service Centre (MSC) is available between 9am and 5pm, Monday to Friday to assist members with their enquiries regarding:

  • Hours
  • Rates of pay
  • ADOs
  • Public holidays
  • Leave matters
  • OHS issues
  • Penalty Rates
  • Award interpretations
  • Enterprise Bargaining Agreements
  • Bullying and harrassment
  • Regradings
  • disciplinary action
  • Redundancies
  • Organisational Restructures
  • and general industrial advice.

In addition to this infoline support, you also have access to your organiser and workplace representatives.

To speak with a representative of the Member Service Centre, call 1300 478 679 and have your membership details ready.

You can also send an email outlining your query to

It’s also a good idea to talk to your workplace representatives first if you have any local problems at your workplace.