Member Services Division
The HSU Member Service Division (MSD) is available between 9am and 5pm, Monday to Friday to assist members with inquiries regarding:
- Rates of pay
- Public holidays
- Leave matters
- OHS issues
- Penalty Rates
- Award interpretations
- Enterprise Bargaining Agreements
- Bullying and harrassment
- Disciplinary action
- Organisational Restructures
- And general industrial advice.
In addition to this infoline support, you also have access to your organiser and workplace representatives.
To speak with a representative of the Member Services Division, call 1300 478 679 and have your membership details ready.
You can also send an email outlining your query to firstname.lastname@example.org.