Emergency Ambulance Cover for HSU members

The new Emergency Ambulance Cover Scheme will directly pay for HSU eligible financial members who require ambulance response in emergency circumstances.

HSU NSW/ACT/QLD Emergency Ambulance Cover DOES provide for:

  • Road Ambulance
  • Air Ambulance
  • Ambulance response services
  • Full coverage if claimable event is within Australia, on or after 1 July 2019

HSU NSW/ACT/QLD Emergency Ambulance Cover DOES NOT provide for:

  • Emergency ambulance response where financial assistance is available through a legislated scheme, a health insurance policy or any other insurance policy
  • Coverage outside of Australia
  • Patient transport services

How do I lodge a claim?

If you need to lodge a claim please complete the claim form and statutory declaration. Completed forms along with the tax invoice from the emergency ambulance service that was utilised can be emailed to claims@hsu.asn.au or
posted to Level 2, 109 Pitt Street, Sydney NSW 2000 for processing.

Please download the following PDF documents below to lodge your claim.