Macquarie Lodge Mandatory Training - Your Rights

It has come to our attention that the majority of staff at Macquarie Lodge Aged Care Plus have been completing a series of ‘mandatory’ e-learning modules in their own time since June 2019, due to the high workload. After your Organiser’s site visit on 16th of November, the HSU approached management and formally requested clarification of the organisation’s plan for payment of the hours worked in completing the required e-learning modules.

The management responded on 20 November and confirmed the following in writing:

Any part time staff member or casual staff member who has completed a mandatory training module outside of rostered work time in accordance with the conditions above will of course be paid for the official timing of such module. Any staff member in this position will simply need to inform the management team here through email at either [E-Mail not displayed], [E-Mail not displayed] or [E-Mail not displayed]. We would then ensure payment for those training sessions is made in the next pay run. If a full time member has completed any e-learning outside of the workplace, we will pay them for the time spent to complete the e-learning, however overtime will not apply as overtime has never been authorised for the completion of e-learning.

Management also advised that this issue will be discussed further at the staff meeting scheduled 4 December. We encourage you to participate in the discussion and have your say on the details of the payment procedure to ensure your training hours are paid correctly.

As you may know, the Fair Work Act 2009 states that employees need to be paid for the hours they work, including meetings and training. If you have to do training as part of your job, you have the right to be paid for those hours worked.

According to s 37 of the Aged Care Plus Enterprise Agreement 2017, “e-learning” is a legitimate means of delivering ongoing training that is deemed relevant to the staff’s roles and responsibilities when training cannot be provided to employees during their normal rostered of work, and the organisation is responsible for providing staff with the “appropriate resources to undertake the training provided and the skills necessary to utilise those resources”. Therefore, you are entitled to appropriate resources and the right pay for the time spent on training in the form of e-learning.

Please contact your Organiser Hyojung Kim at [E-Mail not displayed] if you have any concerns or questions.

If you know a workmate who is not yet a member of the HSU, encourage them to join now. When we stand together, we can make sure our voices are heard at work. New members should join at or call 1300 478 679.


Thank you for working as an essential health worker.